ElectricityElectrical current in Italy is 230 volts, 50Hz. A
variety of plugs are in use including the European-style two-pin
plug. LanguageThe official language of Italy is Italian. English is
understood in the larger cities but not in the more remote parts of
the country. TippingTipping is customary in Italy and 10-15% of the bill is
acceptable in restaurants (unless, as is increasingly the case, a
15% service charge has already been added to the bill). Hotels add
a service charge of 15-18%, but it is customary to tip the service
staff extra. Italians rarely tip taxi drivers, but a 5-10% tip is
always appreciated. Safety InformationTourists in Italy should be vigilant to ensure their safety in
public places and tourist sites as the Italian Government has
warned that the risk of international terrorist attacks has
increased. Domestic terrorism continues, but targets are usually
Italian authorities, however there is a possibility of being caught
up in attacks. Tourists are vulnerable to pick-pocketing and
muggings in the bigger cities, particularly on public transport, in
crowded areas and around tourist sites, and should exercise caution
when carrying large amounts of cash and valuables. Be particularly
careful on bus 64 to St Peter's Square and around the main train
station, Termini. Visitors should be wary of groups of children,
some of whom will distract attention while the others try to steal
what they can. Strikes by transport workers take place regularly
throughout Italy and delays are possible. Local CustomsIn Italy, it is an offence to sit on steps and in courtyards
near public buildings, including the main churches, in Florence;
eating and drinking in the vicinity should also be avoided. Shorts,
vests or any other immodest clothing should not be worn inside
churches. BusinessItalians can be very formal and old fashioned, but are also warm
and welcoming. Face to face communication is best, and often a
third party intro
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