Florence Travel Guide

Florence Travel Information

Electricity

Electrical current in Italy is 230 volts, 50Hz. A variety of plugs are in use including the European-style two-pin plug.

Language

The official language of Italy is Italian. English is understood in the larger cities but not in the more remote parts of the country.

Tipping

Tipping is customary in Italy and 10-15% of the bill is acceptable in restaurants (unless, as is increasingly the case, a 15% service charge has already been added to the bill). Hotels add a service charge of 15-18%, but it is customary to tip the service staff extra. Italians rarely tip taxi drivers, but a 5-10% tip is always appreciated.

Safety Information

Tourists in Italy should be vigilant to ensure their safety in public places and tourist sites as the Italian Government has warned that the risk of international terrorist attacks has increased. Domestic terrorism continues, but targets are usually Italian authorities, however there is a possibility of being caught up in attacks. Tourists are vulnerable to pick-pocketing and muggings in the bigger cities, particularly on public transport, in crowded areas and around tourist sites, and should exercise caution when carrying large amounts of cash and valuables. Be particularly careful on bus 64 to St Peter's Square and around the main train station, Termini. Visitors should be wary of groups of children, some of whom will distract attention while the others try to steal what they can. Strikes by transport workers take place regularly throughout Italy and delays are possible.

Local Customs

In Italy, it is an offence to sit on steps and in courtyards near public buildings, including the main churches, in Florence; eating and drinking in the vicinity should also be avoided. Shorts, vests or any other immodest clothing should not be worn inside churches.

Business

Italians can be very formal and old fashioned, but are also warm and welcoming. Face to face communication is best, and often a third party intro