Cancun Travel Guide

Cancun Travel Information

Electricity

130 volts, 60Hz. Two-pin flat blade attachment plugs are standard.

Language

Spanish is the official language in Mexico. Some English is spoken in tourist regions.

Tipping

Tipping is customary in Mexico by almost all services as employees are not paid sufficient hourly wages and rely on tips. Waiters and bar staff should be tipped 10 to 15% if a service charge hasn't already been added to the bill. The American custom of tipping 15 to 20% is practiced at international resorts, including those in Los Cabos.

Safety Information

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Local Customs

Mexicans are not impatient and do not appreciate this emotion in others, so travellers should behave accordingly and expect opening hours and public transport times to be flexible and laid back. Mexicans are friendly and hospitable people and courteous behaviour and polite speech in return, is greatly appreciated. Travellers should also note that it is common for Mexicans to communicate closer than one arm's length from each other and that it is not an attempt to be forward.

Business

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Communications

The international access code for Mexico is +52. The outgoing code is 00 followed by the relevant country code (e.g. 001 for North America). City/area codes are in use, e.g. (0)55 for Mexico City, (0)744 for Acapulco and (0)998 for Cancun. Some US long-distance phone companies have access numbers which can be dialled in order to use your phone card - calls are usually cheaper than direct-dialled calls from a hotel room. If calling internationally from a phone booth only use the official TelMex phone booths, as all others charge very high fees. GSM 1900 mobile networks cover most of the country. Internet access is widely available in most of the country, especially in tourist-orientated areas.

Duty Free

Travellers to Mexico over 18 years do not have to pay duty on 400 cigarettes or 50 cigars or 250g pipe tobacco; 3 litres wine or other alcoholic beverages;