ElectricityMost older hotels use 110-volt power, while newer
hotels use 220 volts. A variety of outlets are in use, but the flat
and round two-pin plugs are most common. LanguageThe official language is Spanish, but English is spoken
in the main tourist spots. TippingTipping in convertible pesos is very welcomed as salaries in the
service industry are small. A 10% tip is appreciated in restaurants
and by taxi drivers. Small amounts are appreciated by all service
staff. Safety InformationCuba is considered free from any threat of global terrorism, but
has an increasing crime rate. Visitors are warned that theft from
baggage during handling is common, and valuables should not be
packed in suitcases. Be wary of pickpockets and bag snatchers in
major tourist sites and on buses or trains. Crime is on the
increase and visitors should be particularly careful after dark in
Havana; in October 2005 there were two incidents in Centro Habana
at about 2am, where foreign nationals were stabbed and robbed, and
visitors are advised to take taxis after dark rather than walk.
Beware of thefts from rooms in casas particulares (private homes).
Tropical storms and hurricanes usually occur between June and
November; although good warning is given, electricity, water and
communications can be disrupted for weeks. Fidel Castro, Cuban
leader since 1959, has handed the reigns over to his brother, Raul,
following surgery and a long period of rest. Although the political
situation is calm at present, political gatherings should be
avoided. Local CustomsVisitors should address Cuban men as 'señor' and women as
'señora'. While many Cubans will engage in political discussion and
debate, it is not advised to criticise the government too vocally,
and one should be respectful of revolutionary figures such as Fidel
Castro and Ernesto 'Che' Guevara. BusinessCubans tend to be warm and hospitable, and business is conducted
more informally than in other countries.
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