About to leave for our scheduled tour of Hobbiton, the charming film location of the Shire, home to Frodo and company, disaster struck.
Approaching our car, I noticed the rear tire was completely flat, the result of a nail puncture. And the spare was too thin to get us there.
To make matters worse, it was our last day in New Zealand’s Waikato region so we couldn’t re-schedule. Seeing my wife’s downcast face, Hobbiton being the holiday highlight she’d been most looking forward to, I felt helpless.
That’s when staff at our hotel, Hidden Lake in Cambridge on the North Island, went into action.
Within minutes, not one but four members of staff were hard at work to save the day, two working the phones, one to find a garage, the other to see what time Hobbiton closed and if we could change our scheduled tour time, while two others rushed to the car to replace the flat tire with the reserve to get us to whatever nearby garage might be open.
Unfortunately, the first two garages contacted were too busy to help and as the minutes ticked by, all seemed lost. But aside from being a patient and kind host, hotel manager, Rajwinder Kaur, a native of Uttar Pradesh in northern India, is also a very persistent woman. Finally, looking up at our forlorn faces, she smiled. “I found one.”
This incident encapsulates the pedigree of people my wife and I were fortunate to meet on a two-night stay at this attractive family-run hotel.
Owned and operated by Chris Turner, an agricultural machine specialist, and his wife, Glenda, a former teacher, the 37-room hotel sits beside a lake partially hidden by a forest of maple, oak and Japanese cherry, a relaxing place where Glenda and her family would enjoy weekend getaways, thus the inspiration for the hotel’s name.
After leasing the building, the couple opened the hotel three years ago offering their services to both tourists and corporate clients from the nearby horse stud farms, glass manufacturing and agricultural sectors.
Our room was a comfortable one featuring a small balcony overlooking the forest with furnishings that included a large wall TV, an armchair, tea and coffee-making facilities, a mini-bar and a glass-enclosed shower.
Being environmentally conscious, pillows and duvets were made from recycled plastic, any solar energy the hotel doesn’t use is donated to the township of Cambridge, dispensers are used instead of single soaps and guests have options in their rooms to separate recyclable material from waste.
Food at the Hidden Lake Hotel is of the highest quality, with much of the produce used either coming from her uncle’s farm or the local farmer’s market.
Both dinner and breakfast are served in D’Arcy’s restaurant with views over the forest from the second floor. The latter featured a tasty whipped avocado dish comprising local goat cheese, poached eggs with focaccia and za’atar, a mix of Levantine herbs such as sesame, sumac and other spices.
The menu also featured classic eggs Benedict, Chinese bolognese, brioche French toast with mascarpone, poached pear, bacon and honey, as well as the full breakfast of bacon, chipolata, hash browns, toast and cherry tomato or Poppa’s porridge with caramelized banana, brown sugar and cream and Bircher muesli with coconut and plum. The hot chocolate I tasted, offered with or without marshmallows, was deliciously smooth and creamy.
Dinner was similarly diverse with my wife choosing starters of seared scallops and I green lipped mussels in a creamy turmeric sauce followed by mains of tagliatelle and salmon.
Kudos also go to Chris and Glenda for their innovative cocktail menu, many created by them, often reflecting real-life situations. The Lockdown Delta Variant, for example, emerged out of Covid, and comprises gin, blood orange, Bergamot, lemon juice, Aquafaba and orange bitters, all topped with tonic water. Another cocktail, Smoky Linen, emerged from an incident when a tea towel caught fire. It consists of Bailey’s, Kahlua, white and dark chocolate and creme de cacao and milk, topped, of course, with a smoky charred marshmallow.
Within easy walking distance of charming downtown Cambridge, the Hidden Lake Hotel is also a convenient stopover for tourists visiting Hobbiton, a 30-minute drive away through rolling countryside, as well as to Hamilton with its stunning, 54-hectare public garden and the geothermal park with its dramatic geysers, bubbling mud and Maori cultural experiences at Te Puia Rotorua.
